Privacy Policy

Effective Date: 27th August 2024

1. Introduction

P&R Consultants ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and interact with our services.

2. Information We Collect

We may collect the following types of information when you visit our website or engage with our services:

  • Personal Information: Name, email address, phone number, company name, job title, and any other information you voluntarily provide when contacting us or requesting a consultation.

  • Business Information: Details about your hotel or business, such as location, size, and specific product needs, which help us tailor our services to your requirements.

  • Technical Information: IP address, browser type, operating system, and other technical data collected automatically when you visit our website through cookies and similar technologies.

  • Usage Data: Information about how you interact with our website, including pages visited, links clicked, and time spent on the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and improve our customized product development services and meet your specific needs.

  • Communication: To respond to inquiries, provide customer support, and send you updates about our services.

  • Marketing: To send you promotional materials and newsletters, if you have opted in to receive them. You may opt out at any time.

  • Website Optimization: To analyze website usage and improve our website’s functionality and user experience.

  • Compliance: To comply with legal obligations and protect our rights and interests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to protect your information and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order, subpoena, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, firewalls, and secure access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request that we correct or update any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions required by law.

  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

8. International Transfers

If you are accessing our website from outside the country where we operate, your information may be transferred to and processed in a different country. We take steps to ensure that your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

P&R Consultants
36/9 Powells Road, Brookvale, Sydney, NSW, Australia 2100
info@consultantspr.com
+61 2 9938 5522